How to Deactivate a User Account in WoundAlly

Deactivating a user prevents them from accessing the EMR while retaining their historical records for compliance and audit purposes.

Note: Only Super Admin have the capability to deactivate or close user access.

• Navigate to the Office Portal.

• Locate the user you want to deactivate, either under Provider or Staff. (You can use Search for faster navigation)

• Click on the user’s Profile.

• Go to the Access tab.

• Change their access status to Closed Access.

• The user will immediately lose access once changes are saved.