Staff Account

WoundAlly Staff Account Setup Guide

Step 1: Prepare Required Information

To complete the account setup process, you will need:

• A generic company email address (e.g., [email protected]).

• A phone number capable of receiving SMS messages.

Note: Only one email address can be used for login credentials. It is recommended that the designated email address is accessible to all relevant staff members.

Step 2: Account Creation Link

1. Once the preferred credentials are provided, the WoundAlly team will send an account creation link to the provided email address.

2. Open the email and click on "Create Account" to be directed to the account creation page.

   

Step 3: Account Creation Portal

1. Enter your First Name and Last Name.

2. Create a secure password.

   • Passwords must meet the following criteria:

     • At least 6 characters long.

     • Contain uppercase and lowercase letters.

     • Include at least one special symbol.

     • Contain at least one number.

3. Check the box to agree to WoundAlly’s Privacy Policy.

Step 4: Two-Factor Authentication (2FA)

To enhance security, two-factor authentication is required.

1. Enter a phone number capable of receiving SMS messages.

   
2. A security code will be sent to the provided phone number. Enter the code to verify your identity.

Step 5: Staff Profile Completion

1. After verification, log in to the WoundAlly Client Portal using your company email and password.

1. Once logged in, you will see the Home Page.

1. In the upper-right corner, click on your profile icon and select "Profile" from the dropdown menu.

1. Complete your profile by filling out the required information, such as:

• Degree

• Social Security Number (SSN)

• Date of Birth (DOB)

• Upload necessary documents (e.g., licenses, certifications).

• Upload a profile photo.

Your WoundAlly account setup is now complete! You’re ready to explore and make the most of WoundAlly’s features.

Need Help?

If you need assistance on setting up your Staff Account. Don't hesitate to reach us by :

• Phone: Contact Bryson from our support team directly at (661) 228-0776 for immediate assistance Monday to Friday 8:00 AM to 5:00PM (PST).

• Email: For any issues, troubleshooting, or assistance, email us at [email protected]. Our support team monitors this inbox closely to provide timely responses and effective solutions